How To Buy and Install eSIMs for Travellers

June 4, 2024

Traveling internationally can be an exhilarating experience, but staying connected on the go often presents a challenge. Introducing the eSIM - a convenient option for travelers who want to stay connected without dealing with traditional SIM cards.

This guide will teach you how to purchase and set up eSIMs. With eSIMs, you can stay connected wherever you are.

What is an eSIM?

An embedded SIM is a digital version of a physical SIM card. It lets you activate a cellular plan without needing a physical card.

Is Your Phone Compatible with eSIMs?

It is crucial to ensure that your mobile device is compatible. Most recent models from Apple (iPhone), Samsung (Samsung Galaxy), Google (Google Pixel), and other major manufacturers support eSIM technology. You can usually find this information in the device settings under "About" or by consulting the manufacturer’s website.

Or go to our website. You can find a list of eSim compatible devices. These include Apple iPhones, Samsung Phones, Google Pixel, Huawei, Sony, Motorola, and more. Click Here to see if your phone is compatible.

How to Buy an eSIM for Traveling?

Step 1: Choose Your Package

Navigate to KnowRoaming’s website. Start by selecting the right eSIM package for your needs. Consider your destination and the amount of data you'll require.

KnowRoaming offers a variety of plans, including local, regional, and global options. Whether you're staying in one country or traveling across several, there's a plan tailored to your needs. Click here to see all of KnowRoaming's plans and packages.

Step 2: Receive Your QR Code

Once you've chosen and purchased your eSIM package, you will receive a QR code via email. This code is crucial for activating your eSIM. Make sure you have a stable internet connection when you're ready to scan it.

Step 3: Scan and Install Your eSIM

On iOS Devices

Before You Travel:

  • Connect to a stable internet connection.
  • Open the camera app or QR code scanner and scan the QR code received via email.
  • Follow the prompts to add the eSIM to your device.
  • When You Arrive:

  • Go to Settings > Mobile Data and switch to the eSIM.
  • Enable Data Roaming to connect to the local wireless network.
  • On Android Devices

    Before You Travel:

  • Ensure you have a stable internet connection.
  • Scan the QR code with your phone.
  • Accept all prompts to add the eSIM to your device.
  • When You Arrive:

  • Go to Settings > Connections > SIM Manager.
  • Set your eSIM as the primary data source.
  • Enable Data Roaming to connect to the local wireless network.
  • Having trouble? See our support page or contact our support team.

    Step 4: Activate and Enjoy

    After switching to the eSIM and turning on roaming, you're ready to stay connected without any interruptions. Your eSIM will automatically connect to the best available network, ensuring you stay connected throughout your trip.

    Understanding Network Locks

    If your phone network is locked, your eSIM will not work.

    If your cell phone is network-locked, your eSIM might not work. Let's break down what this means and how to address it.

    What does it mean if your network is locked?

    When your carrier locks your network, it restricts your device to only work with their SIM cards. This means you can't easily switch to other networks or use an eSIM.

    How Network Locks Affect eSIMs

    Network locks imposed by your carrier prevent the activation of eSIMs, limiting your connectivity options to their network. This can be very annoying for travelers who want to use the flexibility and cost savings that eSIMs provide.

    How To Unlock Your Network Locked Device

    To use an eSIM, you'll need to unlock your device. Here's how:

  • Contact Your Carrier: Reach out to your carrier and request an unlock. They may require you to meet certain criteria, such as having completed your contract or paying off your device.
  • Follow Their Instructions: Carriers will provide specific instructions to remove the network lock. This may involve updating your device settings or using a provided unlock code.
  • Verify Compatibility: Once unlocked, ensure your device is compatible with eSIM technology. Visit the manufacturer’s website or check your device settings to confirm.
  • For more detailed information and assistance, visit KnowRoaming.

    How to Top Up Your eSIM

    As you travel, you might find that you need more data than initially planned. Topping up your eSIM is a simple process:

  • Log into Your Account: Visit KnowRoaming's website and log into your account.
  • Select Top-Up Option: Choose the amount of additional data you need.
  • Complete Payment: Follow the prompts to complete your purchase.
  • Data Topped Up: We will add the additional data to your eSIM to ensure you stay connected without interruption.
  • Frequently Asked Questions

    Where can I buy an eSIM?

    Visit the KnowRoaming website for all your eSIM needs. Our support team is available 24/7/365 to assist with any issues you might encounter.

    When should I buy an eSIM for my travel?

    You can buy your eSIM right before you leave or when you arrive at your destination. Make sure you have a stable internet connection to complete the purchase and installation process.

    How do I scan the QR code if I only have one device?

    For iOS Devices:

  • Take a screenshot of the QR code.
  • Open Settings > Mobile Service > Add eSIM.
  • Use the screenshot to add the eSIM.
  • For Android Devices:

  • Take a screenshot of the QR code.
  • Go to Settings > Connections > SIM Manager.
  • Add eSIM and use the screenshot from your gallery to scan the QR code.
  • Conclusion

    eSIMs provide a convenient and flexible way to stay connected while traveling internationally. By understanding the purchasing and installation process, and addressing any potential issues with network-locked phones, you can make the most of this technology. Enjoy the freedom and ease of seamless connectivity on your next adventure.