High-bandwidth, global IoT connectivity for your enterprise needs.
This turn-key Internet of Things (IoT) solution is a great fit for enterprises that require reliable, global connectivity. We work in the industries of surveillance, broadcasting, maritime or airline transportation, logistics, wearables, healthcare and more.
An end-to-end solution
Seamless configuration and deployment
Universal support for global LTE and 3G connectivity
Virtual SIM management, no physical SIM cards required
Can be provided as stand-alone application such as a router or as an integrated solution
Available in both stand-alone and rack-mountable form factors
One cloud management portal for all your devices
View, update, and manage device and channel status in real-time
Customize device settings for your application
White label solutions available
Purchase packages as needed or establish profiles for your usage and management needs
Connect to any mobile network operator in the world or multiple operators simultaneously to improve performance.
Devices are hosted and managed on the KnowRoaming core network to improve reliability and remove dependence on public internet.
Fully reliable: Regardless where your device is geo-located you can connect to any network that services that area.
Affordable: By pooling bandwidth you can enjoy optimum data costs wherever your devices are operating.
Scalable: By leveraging the ability to connect to multiple networks simultaneously you are less likely to be bottlenecked by a single provider or base-station.
The KnowRoaming IoT Connect is available as an integrated solution or a stand-alone router (pictured here).
KnowRoaming Ltd. 701-90 Eglinton Ave. E. Toronto, ON M4P 2Y3
Fair Use Policy
KnowRoaming Ltd. Fair Usage Policy
Last Updated: November 9, 2016
KnowRoaming Ltd. (“KnowRoaming” or “we”) believes that maintaining the highest level of service
is the most important to maintaining long-term relationships with our customers.
We strive to offer our customers prices that are significantly below rates offered by major mobile
network operators across the world. To ensure that all customers are able to enjoy optimal service,
we have established our Fair Usage Policy to clarify how access to our network is governed with a
goal of providing a fair and transparent service.
Our Pre-Paid services are offered on a usage basis, where we deduct the price of the service
used on a per-unit basis from the customer’s pre-paid account. For voice services, we bill
on a per-minute increment (rounded up). For SMS transmission, we bill on a per-SMS basis,
while being able to offer free incoming SMS in all countries. For data service, we bill on
a per-megabyte basis (rounded up). We place no limitations or minimums on the amount of voice,
SMS and data that our customers consume, and strive to provide our clients with the highest
level of service by providing access to reliable mobile networks of our partners across the world.
As long as your account is in good standing with at least $5 (USD) in credit, we will not place
limitations on your ability to access our network. Should your account credit fall below this
threshold, we may limit your ability to access data services until you top up your account.
The ability to top up (add) credit to your account will always be enabled though our mobile
app or website. In the extremely rare situation where we are required to terminate your service
by our partner network, we will attempt to provide access to our services through a different
partner’s network, but cannot guarantee ability to do so. If we are forced to terminate your
service, no further charges will be billed to your account until service resumes.
Unlimited Daily Data Plans
These data plans are not available when you are located in your home country (where you have
access to the local network of your home mobile network operator) and can only be used while
abroad. We have structured our unlimited data plans to offer the best service to our customers
while maintaining a fair level of access to our partners’ network for all customers.
Our data plans operate at 3G speeds. We reserve the right to adjust the speed at which individuals
users access data based on the average usage across our network to prevent fraud and abuse of our
subscriptions by a small number of users. Generally, we place no limitations on accounts drawing
less than 250 MB per day. However, we reserve the right to scale access speed for individual
accounts down to 2G (128Kbps) speeds once the user’s daily usage significantly exceeds the
average on our network or begins to impact ability of other customers to access data services.
The scaling should not affect any applications that require 2G speeds (such as email,
web browsing, or chat/messaging applications), but may impact the ability to access high-speed
applications such as audio or video streaming. Prior to reducing a user’s speed, we will do our
best to inform them of the limitations and notifying them that their usage is coming close to
exceeding the average on our network. While we strive to only limit usage in rare cases, we must
ensure fair access to the network for all customers. If we elect to limit your speeds, we will
do so only until the end of the applicable billing cycle (24-hour period for daily plans) and
you are welcome to purchase another plan in the next billing cycle that will not be limited unless
the same usage pattern is detected. In the extremely rare situation where we are required to
terminate your service by our partner network, we will attempt to provide access to our services
through a different partner’s network, but cannot guarantee ability to do so. If we are forced
to terminate your service, no further charges will be billed to your account until service resumes.
Free unlimited WhatsApp feature
Generally, we place no limitations on accounts drawing less than 100 MB per day. However, we
reserve the right to disable this promotion on an individual account (temporarily or permanently)
if KnowRoaming deems the usage as abusive.
KnowRoaming reserves the right to block usage of this feature within a customer’s home country.
As well, KnowRoaming also reserves the right to remove or modify this feature and any other
product feature at the company’s discretion.
Please read these Terms & Conditions of service carefully as they are a legally binding agreement between you and KnowRoaming Ltd.
By registering, you agree that KnowRoaming Ltd. shall not be liable for any charges incurred by roaming on the user's mobile service provider's network. The user agrees that it is their responsibility to verify that they are on the KnowRoaming network while they are abroad.
KnowRoaming Ltd. shall also assume no liability for any call forwarding charges incurred. It is the responsibility of the user to ensure that they have the appropriate call forwarding plan setup with their mobile service provider.
The user also agrees that take responsibility to ensure their cellphone is unlocked.