Une application, un contrôle total.
Gérez vos forfaits, vos données et votre eSIM depuis votre téléphone, où que vous soyez.
Quels voyageurs quelles sont les questions qui nous sont le plus souvent posées ?
On the Africa plan, 31 countries including Egypt and Chad. Not on the Global plan. Ethiopia is a separate plan; Eritrea is not a KnowRoaming destination. Details in does a region plan cover every country in it?
In Sudan your plan connects to Zain on 4G LTE in Port Sudan and the eastern towns; 5G is not part of this plan, and service elsewhere is disrupted. Your phone joins the network automatically once the plan is switched on. If it hasn't connected a minute after landing, work through the no-signal checklist.
No plan works during a suspension, whether it is an eSIM, a local SIM, or roaming. If your plan hasn't been switched on, nothing starts until you connect; if it is already running, its days keep counting. The organization's satellite device is the safety net.
It depends on how much data you want and how many days you're staying. A fixed plan costs less overall; an unlimited plan (5 GB a day at full speed, then slower) works out to a lower daily rate the longer you stay. Every current option and price is in the plan selector at the top of this page.
In the app: open My plans, choose your Sudan plan, and tap Top up. The extra data lands on the same eSIM within a few seconds, with nothing new to add or scan. Full steps are in topping up data without reinstalling the eSIM.
Weeks ahead. The plan's days don't start until you turn it on and connect, so a plan bought a month before departure is still complete when you land. Plans need to be activated within 90 days of purchase. See what plan validity means and when it starts.
If it's eSIM-compatible and carrier-unlocked, yes, which covers most phones sold since 2019. The one-minute check for iPhone, Android, and Samsung is in is my phone eSIM compatible?
Yes, on every plan, fixed or unlimited. Tethering a laptop or a travel partner's phone counts against your plan's data the same way as use on your own phone. See tethering your laptop to a KnowRoaming eSIM.
Sudan eSIM for Port Sudan, aid assignments, and family visits
Set it up before you fly. It's live the moment you land, nothing to check, nothing to remember.
Already with us? Get the app on the App Store or Google Play.
Travel to Sudan today is aid, diplomacy, and family, through Port Sudan while Khartoum's airport is closed, and what it shares is a need for a phone that works from the moment the plane stops, because the organization, the driver, and the security briefing all depend on it. The best eSIM for Sudan is a Sudan plan, added at home, on Wi-Fi, so the phone connects to Zain's 4G before you reach the terminal.
Below: how a Sudan plan works, how to set it up before you fly, what to expect in Port Sudan and the east, and which plan fits for the rest of the route.
African itineraries change, and most travel eSIMs make you start over every time they do. KnowRoaming doesn't. You add the KnowRoaming eSIM, called KR.One, to your phone once, then add a plan per trip: one country when you're staying put, the Africa plan when the route crosses borders, and whatever comes next after that. Nothing to scan again, nothing to delete when you get home.
The plan's days start when you turn it on and connect in Sudan, not at checkout. Buy it weeks ahead, add it at home, and a delayed flight costs you nothing. The full rule is in what plan validity means and when it starts.
Choose a fixed plan for a set amount of data at the lowest overall price, or an unlimited plan when you'd rather not count. Unlimited plans give you 5 GB a day at full speed, then a slower speed until the allowance resets the next day. If a fixed plan runs low, top up in the app and the extra data lands on the same eSIM.
See it in two minutes: Meet KR.One, iPhone setup with KR.One, or Samsung setup with KR.One.
Do this at home on Wi-Fi. It takes about a minute.
Before you leave
- Get the KnowRoaming app (available on iOS and Android) and choose your Sudan plan.
- Tap Add. First time on this phone? The app adds KR.One and your Sudan plan together. Already have KR.One? Only the plan is added, with nothing to scan.
- Leave data roaming off on the KnowRoaming line until you land, and turn it off on your home line too so it doesn't run up charges in the background. Steps are in turning off roaming on your home line.
When you land
- Turn the plan on in the app, then turn data roaming on for the KnowRoaming line. That setting lives in your phone, so the app can't flip it for you.
- Give the phone a minute to find the network. If nothing happens, turn airplane mode on for 30 seconds and off again.
Prefer a QR code? The checkout page and your confirmation email both carry one; scan it from your phone's settings. Every tap, by device, is in adding your eSIM on iPhone, adding your eSIM on Android, and adding your eSIM on Samsung, or watch the iPhone QR walkthrough or the Samsung QR walkthrough. Still no signal after landing? Work through the no-signal checklist.
Port Sudan's airport is the international gateway at the time of writing, and every visitor is met by an organization or family; the visa is obtained in advance and the confirmation should be saved offline. The Sudanese pound has collapsed and cash, often dollars, runs daily life; foreign cards do not work. Organizations posting staff to Sudan issue their own security guidance, which should be followed over anything on this page.
Travel beyond Port Sudan is by organization vehicle or UN flight, and most of the country, Khartoum included, is outside any traveler's route today; Zain's 4G covers Port Sudan, Kassala, and the eastern towns, with service in the rest of the country disrupted.
Sudan is on the Africa plan, 31 countries on one plan that also covers Egypt, Chad, and Ethiopia's neighbors; an assignment that rotates through Cairo or N'Djamena runs on it with the phone switching networks by itself when you land. Sudan is not on the Global plan. Ethiopia and Eritrea are different: Ethiopia is sold as its own plan, and Eritrea is not a KnowRoaming destination. Read crossing into a border country your plan doesn't include before a route that leaves the plan's coverage.
Electricity is intermittent everywhere and generator-backed at the compounds; a power bank and a car charger keep the phone useful. Mobile service has been suspended nationwide for long periods and can be again; no plan works during a suspension, and if yours is already running, its days keep counting. Keep offline copies of what matters, an alternative messaging app installed, and the organization's satellite device as the real safety net.
For a posting measured in weeks or months, an unlimited plan, with 5 GB a day at full speed, covers daily video calls home and the hotspot for a laptop when the office or the guesthouse connection fails; a fixed plan suits a short mission. Top up or add a plan from the app while you have data or Wi-Fi, so before a trip out of town rather than during one.
Your plan connects to Zain on 4G LTE. There is no 5G on this plan. Coverage holds in Port Sudan, Kassala, Gedaref, and the eastern towns; service across the rest of the country is disrupted and should not be counted on. Your phone picks the network automatically once the plan is on; there is nothing to choose by hand.
Beyond the towns, expect gaps or no signal on any network for long stretches. Plan those legs as offline.
Most phones sold since 2019 support eSIM, including iPhone XS and later and most Android flagships from the same window. Check yours before you add a plan; it takes a few seconds. On iPhone, go to Settings, General, About and look for an EID or Available SIM. On Android, go to Settings, Network & Internet, SIMs and look for an option to add an eSIM. On Samsung, dial *#06# and look for an EID.
Your phone also needs to be carrier-unlocked. If you're not sure, carrier-locked vs unlocked: how to tell shows you where to look.
Adding a Sudan plan doesn't touch your regular SIM. Calls and texts on your usual number keep working exactly as before. The new plan handles data while you're there, and most phones run both at once without you doing anything else. Bank codes and two-factor texts still arrive on your home number, as long as that line stays switched on.
For Africa the alternatives are a home-carrier roaming rate that is often not offered at all, a local SIM in each country with registration paperwork at each border, or lodge Wi-Fi that works in the bar and nowhere else. A Sudan plan added at home beats all three: one price agreed before you fly, live the second you land, and one plan across every border on the route.
Real travelers rate KnowRoaming 4.5 out of 5 on Reviews.io. More than a decade in travel connectivity, more than 200 destinations, and support that doesn't clock off: WhatsApp and live chat, any time, any day.
One plan. No roaming surprises. Live the moment you land.
Get the app on the App Store or Google Play.
4.5 out of 5 on Reviews.io. 200+ destinations. Support that doesn't clock off.
Destinations de rêve, données en temps réel.
Very easy to set up.
Iviwe
Cape Town, ZA
i had no issues. however i am moving to a provider that provides 365 packages at reasonable rates. u dont do that currently. also because im buyinhg on mtn which is using u u are getting my support bec its easier. u have to offer better packages. also i was charged 20% more than the advertized rate, i am currently in dispute with mtn.
Siki
Great service
Edmond N