A first-timer's pre-trip checklist

Everything to check the night before you fly, in one list. If every line is done, there's nothing else to do until you land, and landing is two settings.

The night before

Good to know

  • Your plan starts when you connect in a supported country, not when you buy. Your validity days count from that first connection. Unused data expires at the end of your validity period. It doesn't roll over.
  • It's fine to add your plan days before you fly, as long as you have a stable connection to do it. Leave data roaming off until you land. Nothing on your plan starts until you connect abroad, so there's no downside to adding early and switching on later.
  • Your plan is data only, with no phone number, calls, or SMS. Calls and texts keep using your home number.
  • The one thing to remember on arrival: give the phone a minute, and if nothing happens, Airplane Mode on for 30 seconds, then off.

Foire aux questions

Send a message. C'est une personne qui répond.

Le moteur de recherche est efficace, la documentation est plutôt bonne, mais parfois, on a simplement besoin de parler à quelqu'un. C'est pour ça que nous sommes là. Quel que soit le fuseau horaire, quelle que soit la question, à toute heure.

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