Get a receipt or invoice for your order

Steps

1. 1Open the KnowRoaming app, or sign in on knowroaming.com.
2. 2Go to Order history.
3. 3Select the order.
4. 4Tap View invoice, then save or share it as a PDF.

The same View invoice button is on the order page you land on after buying, next to the order number.

Good to know

• The invoice is issued by KnowRoaming and covers the plan you bought. Automatic top-ups each have their own order and invoice.
• Need a tax invoice with your company's name, address, or VAT or GST number on it? Message us with the order number and the details to add.
• Expensing through work is covered in Expensing a plan through work.

Still not working?

If an order is missing from Order history, check the email address you're signed in with; it's the one the order was placed under. Still not working? Message us on WhatsApp at +1-888-357-7347 and include four things: your ICCID, your order number, your phone model and OS version, and what you've already tried. See Still not working? When to contact us and what to send for where to find each one.