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Coverage in China
China has its own plan, and it's also on the Asia plan and the Global plan. Set the kroly APN before you connect. Mainland China's internet rules apply on every network. Google services, WhatsApp, and many other common apps are blocked, whichever eSIM or carrier you use.
More detail
The rules are national policy, not a KnowRoaming limit, and no plan gets around them. Download the apps, maps, and translations you'll need before you arrive, and expect some services not to work. FaceTime and WhatsApp video, Google Play, and many streaming services are among those blocked. A VPN set up before you land is the usual workaround. It's yours to choose, not ours to recommend.
Hong Kong and Macao have their own plans, and the mainland rules don't apply there. If the trip crosses from the mainland into either, the Asia plan covers all three.
The signal is strongest around cities, airports, and main routes and thins in rural and remote areas, the same as at home. Each country's page says where, and names the networks your plan uses there. See What to expect from coverage, city to countryside. Your plan starts when you connect in a supported country, not when you buy. Your validity days count from that first connection. Unused data expires at the end of your validity period. It doesn't roll over.
Veelgestelde vragen
KnowRoaming partners with top-tier local networks to provide strong connectivity in urban areas and travel hubs. While rural performance can vary depending on the country, travelers typically enjoy excellent service in major cities and popular destinations.
Be advised that after activation, both eSIMs and regular SIM cards are capable of functioning even when not connected to the internet. This implies that both types of SIM cards can be used with your device for making calls, sending texts, and other activities that do not require an internet connection.
Yes. KnowRoaming covers 200+ destinations, and a single Global eSIM connects in 144 of them, so you can cross borders without switching or changing SIMs. Regional plans for Europe, Asia, Africa, the Caribbean, LATAM, and more work the same way.
Yes, KnowRoaming offers eSIM plans that work across multiple countries, so you can stay connected without buying a new SIM card in each destination. Whether your family is visiting three countries in Europe or hopping between islands, one KnowRoaming eSIM can keep you online for maps, translations, and entertainment in over 200 destinations.
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