Send a message. Отвечает человек.
Price changed between browsing and buying: Why
Four things move a price between two looks, and none of them is an error. The currency setting or the exchange rate changed. A promotion ended. You're looking at a different plan. Or Kreds were applied the first time and not the second. Check the plan selector and the order summary before you pay; the total there is the one you're charged.
More detail
Prices show in the currency you chose under Settings > Currency, and exchange rates move day to day. The same plan can show a slightly different number tomorrow; see Which currency am I charged in?. A price seen with a promo code applied, or during an offer, goes back to the standard price when the offer ends. Fixed and unlimited plans for the same country are priced differently, and so are different durations and data sizes. A 7-day unlimited plan and a 10-day one are two prices. And Kreds aren't automatic. If you applied them the first time and not the second, the total changes. Tap Use Kreds before you pay; see How Kreds and referral credit apply to a purchase.
If none of those explains it, send us a screenshot of what you saw and what checkout shows. Message us on WhatsApp at +1-888-357-7347.
Часто задаваемые вопросы
Nope. You pay as you go. No strings attached.
We review every request within 4 business days. Approved refunds go out within 15 days of approval.
Request it within 90 days of buying your plan. Once it's expired, we can't refund it.
Used less than 2% of your data, or hit a real issue on our end? We'll also review it for a refund.
Поиск работает хорошо, документация довольно хорошая, но иногда просто хочется поговорить с человеком. Именно для этого мы и здесь. В любом часовом поясе, по любому вопросу, в любое время суток.
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