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Which currency am I charged in?
The currency shown at checkout is the currency you're charged in. If your card is in a different currency, your card network converts the amount at its own rate. That's why the figure on your statement can differ slightly from the price you saw. The difference is the card network's conversion, not a billing error.
More detail
Prices in the app show in the currency you choose under Settings > Currency. On the website, they show in the currency for your region. Pick the one your card is in and there's nothing to convert.
Your bank or card may offer to convert the charge to your home currency at the point of payment. Decline, and pay in the displayed currency. That offer, sometimes called dynamic currency conversion, usually carries the card's own markup.
A plan's price can change between browsing and buying if the currency or region setting changes in between. See Price changed between browsing and buying: Why.
Frequently Asked Questions
Nope. You pay as you go. No strings attached.
We review every request within 4 business days. Approved refunds go out within 15 days of approval.
Request it within 90 days of buying your plan. Once it's expired, we can't refund it.
Used less than 2% of your data, or hit a real issue on our end? We'll also review it for a refund.
Have questions about coverage, installing, or a plan you've already bought? Whatever it is, message us and a few quick questions will get you to the right person. Email works too, if you'd rather.
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