
What travelers ask us most?
Yes. The Asia plan covers Laos and 27 other countries, including Thailand, Vietnam, Cambodia, and China, and your phone switches networks by itself at the border. Details in does a region plan cover every country in it?
In Laos your plan connects to ETL on 4G LTE, which handles maps, messaging, video calls, and streaming in the towns; 5G is not part of this plan, and ETL's footprint outside the towns is smaller than the market leaders'. Your phone joins the network automatically once the plan is switched on. If it hasn't connected a minute after landing, work through the no-signal checklist.
At Huay Xai and Luang Prabang, yes. On the river between them, and at Pakbeng where the boat stops overnight, not reliably, on any network. Download maps and book the guesthouse before you board.
Yes, in the LCR app over the plan's data with a foreign card and a passport number; seats sell out a few days ahead in the high season. The train has 4G along most of the line.
It depends on how much data you want and how many days you're staying. A fixed plan costs less overall; an unlimited plan (5 GB a day at full speed, then slower) works out to a lower daily rate the longer you stay. Every current option and price is in the plan selector at the top of this page.
In the app: open My plans, choose your Laos plan, and tap Top up. The extra data lands on the same eSIM within a few seconds, with nothing new to add or scan. Full steps are in topping up data without reinstalling the eSIM.
Weeks ahead. The plan's days don't start until you turn it on and connect, so a plan bought a month before departure is still complete when you land. Plans need to be activated within 90 days of purchase. See what plan validity means and when it starts.
If it's eSIM-compatible and carrier-unlocked, yes, which covers most phones sold since 2019. The one-minute check for iPhone, Android, and Samsung is in is my phone eSIM compatible?

Laos eSIM for Luang Prabang, the new railway, and the Mekong
Set it up before you fly. It's live the moment you land, nothing to check, nothing to remember.
Already with us? Get the app on the App Store or Google Play.
Laos has a new railway that changed how the country is crossed, a river that still carries the slow boats, and a currency that runs out at the ATM, and the arrivals hall in Luang Prabang is the place to have a phone that already works. The best eSIM for Laos is the one added at home, on Wi-Fi, so the ride into town and tomorrow's train seat are booked before the e-visa officer looks up.
Below: how a Laos plan works, how to set it up before you fly, what to expect in Luang Prabang, Vientiane, and on the river and the rails, and which plan fits when Thailand, Vietnam, or Cambodia is on the same trip.
Asian trips tend to be multi-stop, and most travel eSIMs want a fresh profile at every airport. KnowRoaming doesn't. You add the KnowRoaming eSIM, called KR.One, to your phone once, then add a plan per trip: one country for a single-city break, the Asia plan when the route runs through several, and next year's trip on the same eSIM. Nothing to scan again, nothing to delete when you get home.
The plan's days start when you turn it on and connect in Laos, not at checkout. Buy it weeks ahead, add it at home, and a delayed flight costs you nothing. The full rule is in what plan validity means and when it starts.
Choose a fixed plan for a set amount of data at the lowest overall price, or an unlimited plan when you'd rather not count. Unlimited plans give you 5 GB a day at full speed, then a slower speed until the allowance resets the next day. If a fixed plan runs low, top up in the app and the extra data lands on the same eSIM.
See it in two minutes: Meet KR.One, iPhone setup with KR.One, or Samsung setup with KR.One.
Do this at home on Wi-Fi. It takes about a minute.
Before you leave
- Get the KnowRoaming app (available on iOS and Android) and choose your Laos plan.
- Tap Add. First time on this phone? The app adds KR.One and your Laos plan together. Already have KR.One? Only the plan is added, with nothing to scan.
- Leave data roaming off on the KnowRoaming line until you land, and turn it off on your home line too so it doesn't run up charges in the background. Steps are in turning off roaming on your home line.
When you land
- Turn the plan on in the app, then turn data roaming on for the KnowRoaming line. That setting lives in your phone, so the app can't flip it for you.
- Give the phone a minute to find the network. If nothing happens, turn airplane mode on for 30 seconds and off again.
Prefer a QR code? The checkout page and your confirmation email both carry one; scan it from your phone's settings. Every tap, by device, is in adding your eSIM on iPhone, adding your eSIM on Android, and adding your eSIM on Samsung, or watch the iPhone QR walkthrough or the Samsung QR walkthrough. Still no signal after landing? Work through the no-signal checklist.
Luang Prabang's airport is minutes from the old town and Vientiane's about 15 minutes from the center; the Loca ride app works in both with the number you already have, and tuk-tuks fill the gaps for cash. Most visitors buy an e-visa in advance or a visa on arrival; keep the confirmation saved offline. The kip is the currency, cards work in the hotels and a few restaurants, and cash covers nearly everything else; ATMs charge fees and empty out at weekends, so draw early.
The Laos-China Railway runs Vientiane to Luang Prabang in two hours and on to the Chinese border, with tickets sold in the LCR app and at the stations a few days ahead; it has replaced the overnight bus for most travelers and has 4G along most of the line.
Luang Prabang's temples, the dawn alms round, the night market, and the Kuang Si waterfalls half an hour out are the reason most people come; the Pak Ou caves are a boat up the Mekong. The town has 4G; the falls and the caves are at the edge of coverage, and the river between them is offline.
Vang Vieng, an hour from Vientiane by the railway, is the karst, the blue lagoons, and the balloon rides; the Bolaven plateau's coffee and waterfalls and the 4,000 Islands at Si Phan Don, where the Mekong widens before Cambodia, are the south, a long bus from Pakse. The towns have 4G, the plateau's loop thins, and the islands have signal at the guesthouses and none on the river.
The two-day slow boat from Huay Xai on the Thai border down to Luang Prabang, the Gibbon Experience's treehouses near it, and the treks out of Luang Namtha and Nong Khiaw are the trips that leave the network behind entirely. Book them in town, download maps and the guesthouse numbers, and expect the days to be offline.
Laos is on the Asia plan, 28 countries on one plan that also covers Thailand, Vietnam, Cambodia, and China, switching networks by itself at the Friendship Bridge, the Vietnamese passes, and the southern crossing to Cambodia; a Southeast Asia loop or the railway on into Yunnan fits it without any change in the app. Laos is also on the Global plan. A Laos-only plan stops at the border. Read do I need a new plan for every country? for the detail.
Your plan connects to ETL on 4G LTE. There is no 5G on this plan. Coverage is strong in Vientiane, Luang Prabang, Vang Vieng, and Pakse and holds along the railway and the main roads; ETL's footprint outside the towns is smaller than the market leaders', so expect the countryside to be thinner than the map suggests. Your phone picks the network automatically once the plan is on; there is nothing to choose by hand.
On the Mekong, in the northern mountains, and on the Bolaven loop, expect long stretches with no signal on any network. Save what you need in town.
Most phones sold since 2019 support eSIM, including iPhone XS and later and most Android flagships from the same window. Check yours before you add a plan; it takes a few seconds. On iPhone, go to Settings, General, About and look for an EID or Available SIM. On Android, go to Settings, Network & Internet, SIMs and look for an option to add an eSIM. On Samsung, dial *#06# and look for an EID.
Your phone also needs to be carrier-unlocked. If you're not sure, carrier-locked vs unlocked: how to tell shows you where to look.
Adding a Laos plan doesn't touch your regular SIM. Calls and texts on your usual number keep working exactly as before. The new plan handles data while you're there, and most phones run both at once without you doing anything else. Bank codes and two-factor texts still arrive on your home number, as long as that line stays switched on.
For Asia the alternatives are a home-carrier roaming pass that resets at every border, an airport SIM counter at each arrival, or hotel Wi-Fi that stops at the lobby. A Laos plan added at home beats all three: one price agreed before you fly, live the second you land, and one plan across every stop on the route.
Real travelers rate KnowRoaming 4.5 out of 5 on Reviews.io. More than a decade in travel connectivity, more than 200 destinations, and support that doesn't clock off: WhatsApp and live chat, any time, any day.
One plan. No roaming surprises. Live the moment you land.
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4.5 out of 5 on Reviews.io. 200+ destinations. Support that doesn't clock off.
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Very easy to set up.
Iviwe
Cape Town, ZA
i had no issues. however i am moving to a provider that provides 365 packages at reasonable rates. u dont do that currently. also because im buyinhg on mtn which is using u u are getting my support bec its easier. u have to offer better packages. also i was charged 20% more than the advertized rate, i am currently in dispute with mtn.
Siki
Great service
Edmond N
