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账户和应用,
你的计划,就在口袋里。
账户和应用
New phone, reset, or lost phone: getting set up again
账户和应用
Two-factor authentication and account security
账户和应用
Find your active and past plans, and your orders
账户和应用
What each plan status means (active, expiring, expired)
Change the email or phone number on your account
Delete your account and your data
Which notifications we'll send, and when
Sign in with Google or Apple
Reset a forgotten password
Web dashboard vs. mobile app: What's different
Set the app's language
Dark mode and accessibility in the app
Add, rename, or archive a device
What data KnowRoaming stores about you, and how to get a copy
Turn on biometric login for the app
Manage saved payment methods
If you don't travel for a long time, what happens to your account
Still not working? When to contact us and what to send
Check your data balance and usage in My plans
Claim a partner benefit: Visa, mokafaa, Hollard, and vouchers
Find your order number, ICCID, and invoice
Known issues after the platform migration
Partner benefit not working: card not eligible, claim error, voucher refused
Reset link expired or verification email missing
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