
旅行者とは 最もよく寄せられる質問は?
On the Africa plan, 31 countries including Cameroon, Niger, Nigeria, and Sudan. Not on the Global plan. Details in does a region plan cover every country in it?
In Chad your plan connects to Airtel on 4G LTE, which handles maps, messaging, and calls over apps; there is no 5G in the country. Your phone joins the network automatically once the plan is switched on. If it hasn't connected a couple of minutes after landing, work through the no-signal checklist.
No. Both are beyond mobile coverage on any network; the camps use satellite links. Download maps and documents and agree a check-in routine before you leave N'Djamena.
No plan works during a suspension, whether it is an eSIM, a local SIM, or roaming. If your plan hasn't been switched on, nothing starts until you connect; if it is already running, its days keep counting. Keep offline copies of what matters and an alternative messaging app installed.
It depends on how much data you want and how many days you're staying. A fixed plan costs less overall; an unlimited plan (5 GB a day at full speed, then slower) works out to a lower daily rate the longer you stay. Every current option and price is in the plan selector at the top of this page.
In the app: open My plans, choose your Chad plan, and tap Top up. The extra data lands on the same eSIM within a few seconds, with nothing new to add or scan. Full steps are in topping up data without reinstalling the eSIM.
Weeks ahead. The plan's days don't start until you turn it on and connect, so a plan bought a month before departure is still complete when you land. Plans need to be activated within 90 days of purchase. See what plan validity means and when it starts.
If it's eSIM-compatible and carrier-unlocked, yes, which covers most phones sold since 2019. The one-minute check for iPhone, Android, and Samsung is in is my phone eSIM compatible?

Chad eSIM for N'Djamena, work assignments, and the road to Zakouma
Set it up before you fly. It's live the moment you land, nothing to check, nothing to remember.
Already with us? Get the app on the App Store or Google Play.
Trips to Chad are mostly work: aid, oil, diplomacy, research, and the occasional expedition to Zakouma or the Ennedi. What they share is a need for a phone that works from the moment the plane stops at N'Djamena, because the driver, the office, and the visa paperwork all depend on it. The best eSIM for Chad is a Chad plan, added at home, on Wi-Fi, so the phone connects to Airtel's 4G before you reach the terminal.
Below: how a Chad plan works, how to set it up before you fly, what to expect in N'Djamena and beyond it, and which plan fits when the assignment continues into Cameroon or Niger.
African itineraries change, and most travel eSIMs make you start over every time they do. KnowRoaming doesn't. You add the KnowRoaming eSIM, called KR.One, to your phone once, then add a plan per trip: one country when you're staying put, the Africa plan when the route crosses borders, and whatever comes next after that. Nothing to scan again, nothing to delete when you get home.
The plan's days start when you turn it on and connect in Chad, not at checkout. Buy it weeks ahead, add it at home, and a delayed flight costs you nothing. The full rule is in what plan validity means and when it starts.
Choose a fixed plan for a set amount of data at the lowest overall price, or an unlimited plan when you'd rather not count. Unlimited plans give you 5 GB a day at full speed, then a slower speed until the allowance resets the next day. If a fixed plan runs low, top up in the app and the extra data lands on the same eSIM.
See it in two minutes: Meet KR.One, iPhone setup with KR.One, or Samsung setup with KR.One.
Do this at home on Wi-Fi. It takes about a minute.
Before you leave
- Get the KnowRoaming app (available on iOS and Android) and choose your Chad plan.
- Tap Add. First time on this phone? The app adds KR.One and your Chad plan together. Already have KR.One? Only the plan is added, with nothing to scan.
- Leave data roaming off on the KnowRoaming line until you land, and turn it off on your home line too so it doesn't run up charges in the background. Steps are in turning off roaming on your home line.
When you land
- Turn the plan on in the app, then turn data roaming on for the KnowRoaming line. That setting lives in your phone, so the app can't flip it for you.
- Give the phone a minute to find the network. If nothing happens, turn airplane mode on for 30 seconds and off again.
Prefer a QR code? The checkout page and your confirmation email both carry one; scan it from your phone's settings. Every tap, by device, is in adding your eSIM on iPhone, adding your eSIM on Android, and adding your eSIM on Samsung, or watch the iPhone QR walkthrough or the Samsung QR walkthrough. Still no signal after landing? Work through the no-signal checklist.
N'Djamena's airport is close to the city center, and most visitors are met by an organization's driver; the visa is arranged in advance and the confirmation should be saved offline as well as in your inbox. The CFA franc is the currency, cash is the rule outside the two or three international hotels, and ATMs are few, so change money on arrival and carry what you need.
The city itself is compact: the Grand Marché, the river front where the Chari and the Logone meet, and Kousseri visible across the water in Cameroon. Getting around is by arranged car; ride-hailing apps don't operate here.
Zakouma National Park, in the south-east, is one of Africa's great wildlife recoveries, reached by charter flight in the dry season from December to April; the camps have satellite links and no mobile signal. The Ennedi plateau and the Lakes of Ounianga in the north-east are Sahara expeditions, guided, multi-day, and entirely offline once the vehicles leave the last town.
For either, the phone is a camera and a store of documents. Download maps and permits, save the operator's numbers, and agree a check-in routine with people at home before you leave N'Djamena.
Chad is on the Africa plan, 31 countries on one plan, which also covers Cameroon, Niger, Nigeria, and Sudan; an assignment that continues into any of them can run on the Africa plan with the phone switching networks by itself at the border. Chad is not on the Global plan. A Chad-only plan stops at the border, and the Central African Republic and Libya are not on the Africa plan. Read crossing into a border country your plan doesn't include before a route that leaves the plan's coverage.
Electricity supply in N'Djamena is intermittent and generator-backed at the better hotels; outside the capital it's the generator or nothing. A power bank and a car charger keep the phone, and therefore the plan, useful through a day of outages. The heat from March to May is severe, and phones overheat in a parked car; keep them in the shade and out of the dashboard.
Mobile service in Chad can be slowed or suspended at short notice, and some apps are periodically restricted. Keep offline copies of what matters, keep an alternative messaging app installed, and treat a working connection as something to use while you have it. Organizations posting staff to Chad usually issue their own security guidance; follow that over anything on this page.
Your plan connects to Airtel on 4G LTE. There is no 5G in Chad. Coverage is concentrated in N'Djamena, Moundou, Sarh, and Abéché and along the main roads between them. Your phone picks the network automatically once the plan is on; there is nothing to choose by hand.
Beyond the towns, in the parks, and across the Sahara, expect no signal on any network. Plan those legs as offline.
Most phones sold since 2019 support eSIM, including iPhone XS and later and most Android flagships from the same window. Check yours before you add a plan; it takes a few seconds. On iPhone, go to Settings, General, About and look for an EID or Available SIM. On Android, go to Settings, Network & Internet, SIMs and look for an option to add an eSIM. On Samsung, dial *#06# and look for an EID.
Your phone also needs to be carrier-unlocked. If you're not sure, carrier-locked vs unlocked: how to tell shows you where to look.
Adding a Chad plan doesn't touch your regular SIM. Calls and texts on your usual number keep working exactly as before. The new plan handles data while you're there, and most phones run both at once without you doing anything else. Bank codes and two-factor texts still arrive on your home number, as long as that line stays switched on.
For Africa the alternatives are a home-carrier roaming rate that is often not offered at all, a local SIM in each country with registration paperwork at each border, or lodge Wi-Fi that works in the bar and nowhere else. A Chad plan added at home beats all three: one price agreed before you fly, live the second you land, and one plan across every border on the route.
Real travelers rate KnowRoaming 4.5 out of 5 on Reviews.io. More than a decade in travel connectivity, more than 200 destinations, and support that doesn't clock off: WhatsApp and live chat, any time, any day.
One plan. No roaming surprises. Live the moment you land.
Get the app on the App Store or Google Play.
4.5 out of 5 on Reviews.io. 200+ destinations. Support that doesn't clock off.
憧れの旅行先、 リアルタイムデータ。
Very easy to set up.
Iviwe
Cape Town, ZA
i had no issues. however i am moving to a provider that provides 365 packages at reasonable rates. u dont do that currently. also because im buyinhg on mtn which is using u u are getting my support bec its easier. u have to offer better packages. also i was charged 20% more than the advertized rate, i am currently in dispute with mtn.
Siki
Great service
Edmond N
