Frequently Asked Questions
Find answers to your frequently asked questions about eSIMs and our services here. Whether you're seeking guidance on installation, troubleshooting common issues, accessing support, or gaining general knowledge about eSIMs.
Effortless Global Connectivity in 4 Easy Steps:
1. CHOOSE YOUR PACKAGE
Based on where you’re going and your specific needs, get the ideal solution at transparent rates.
2. SCAN THE CODE
You’ll get a QR code after payment. Simply scan it with your smartphone or tablet to install your eSIM.
3. SWITCH TO eSIM
When you land in your destination, make your eSIM the primary data connection on your smartphone or tablet.
4. CONNECT TO NETWORK
Enable roaming to join the local network and enjoy connected travel with 24/7/365 support available.